Samsung Galaxy M13 Common Issues and How to Solve them?

Why my samsung galaxy M13 Over Heating, unexpectedly shutting down and Display frozen or unresponsive.

Samsung has just released the Samsung Galaxy M13, which is a 5G category phone that delivers the finest features for the price. After widespread usage, the Galaxy M13 has encountered issues with its network, fingerprint sensor, battery loss, overheating, and Bluetooth connection.

Have you just purchased a Samsung Galaxy M13 smartphone and are experiencing numerous issues? If so, this article addresses some of the most prevalent concerns and problems with the Galaxy M13 smartphone, followed by a tried-and-true solution.

About Galaxy M13

Here are a few of the most important features and characteristics of the recently released Galaxy M13 smartphone.

  • Initially, it had a 6.6-inch display with a 1080-by-2408-pixel resolution.
  • Additionally, Galaxy M13 has Android 12
  • The phone is equipped with an Exynos 850 chipset.
  • The phone also has 4 GB of RAM and 64/128 GB of storage space.
  • Additionally, the camera sensor is – 50 + 2 + 2 MP for the back camera and 8 MP for the front camera.
  • Finally, the phone’s battery has a non-removable 5000mAh capacity.

Galaxy M13 Frequent Issues and Concerns

Over Heating on Your Galaxy M13

If your phone’s temperature is rising and causing serious overheating, you must take the following precautions:

How can I repair the Galaxy M13’s heating issue?

  1. Do not charge your phone for too long. When the device is completely charged, remove the plug.
  2. Do not use your phone while it is charging. Long-term use of your Galaxy M13 phone, while it is charging may result in a heating problem.
  3. Next, excessive video game play may be the primary cause of the temperature problem. You may want to take a break.
  4. Be careful to disable Mobile data and GPS when on a call. On-call requires constant power and different smartphone services, which may contribute to the Galaxy M13’s heating problem.

Poor Battery Performance on your Samsung Galaxy M13

If you are one of the rare Galaxy M13 consumers experiencing battery troubles, please contact Samsung. Then the steps below will ensure that you are not causing battery issues on the phone.

How to remedy the Galaxy M13’s bad battery life?

  1. Initially, ensure that the third-party program that purports to be a phone cleaner or battery saver is removed if any have been installed.
  2. Next, go to the settings menu and activate the power saver option. The battery saver given by the manufacturer for the Galaxy M13 is functional.
  3. Then, disable location services when they are not required.
  4. Additionally, only utilize a mobile data network when necessary on the Android smartphone. This rapidly depletes your battery.
  5. Lastly, uninstall applications such as Facebook that need several background services to function. Consequently, your Galaxy M13 battery life ends prematurely.

A Slow or Laggy User Interface on your Samsung Galaxy M13

Despite the company’s promises that the phone is speedier than the previous version, you may still notice slowness on your device.

How to Fix Lag on the Android Device Galaxy M13?

  1. Consider uninstalling any third-party launchers that you may have installed because the majority of the launcher is not tailored for a certain specifications sheet. Next, do a hard reset. Turn off and then restart your Galaxy M13.
  2. Moreover, if the issue persists, you must complete a factory reset. Go to the phone’s settings > Backup & Reset > Factory Reset. Ensure that you have the required backups.
  3. Moreover, if the UI slowness persists, you may contact the support center to restore the operating system. Consider it a software failure if the Galaxy M13’s slowness continues for any reason. You may have to wait for the company’s next OTA update.

Galaxy M13 Mobile Phone unexpectedly shutting down

This problem is widespread among Android cellphones. If this issue happens, consider the following actions:

How to repair Galaxy M13’s unexpected shutdown?

  1. Initially, if you face this problem, you may also need to address the heating problem. As a result, if the phone’s temperature reaches its maximum level, you may encounter this issue.
  2. Second, properly charge your phone and let the battery deplete until the phone turns off by itself.
  3. Lastly, you may reset the Galaxy M13 to factory settings. Do not restore backups thereafter; instead, restore data manually.

Galaxy M13 Display frozen or unresponsive

Suppose your phone becomes unresponsive while performing a task, making a call, or playing a game. Then, follow the subsequent instructions.

How to repair a Galaxy M13 screen that is frozen or unresponsive?

  1. First, determine whether the problem is limited to a single app, such as Instagram. Then you should not be concerned or fault your phone for it. The application requires an update or additional optimization for the specific device model.
  2. If you are unable to access the default apps on your Galaxy M13, such as Phone, Messaging, or the camera app, this article can help. Then, go to setting > apps > default applications, choose the problematic app and erase its cache.
  3. Finally, a factory reset or mobile format may assist in resolving the issue.

Apps & Games Crash Suddenly or Unexpectedly

If you’re one of the few experiencing this issue, then you should follow the instructions below to resolve it.

How can I solve app crashes on my Galaxy M13?

  1. Go to the Galaxy M13’s settings > applications, then choose the app that is regularly crashing and erase its data.
  2. Second, remove the application and reinstall it from the Google Play store.
  3. Update the application from the Google Play Store.
  4. Also, Galaxy M13 TWRP Recovery Installation Instructions
  5. This should likely resolve the issue. If the issue persists, please leave a comment below detailing the situation.

Bluetooth connectivity issues with the Galaxy M13

Occasionally, Bluetooth issues may arise while connecting to other devices. Take the following actions:

How do I resolve the Bluetooth connection problem on my Galaxy M13?

  1. Initially, ensure that your phone is up-to-date. Check for OTA updates and upgrade the phone immediately.
  2. Ensure that your device may be discovered by other devices and vice versa.
  3. Lastly, try repeatedly turning Bluetooth on and off on the Galaxy M13.

A cellular network or Mobile Data Problem

If your phone is not receiving the correct signal or the mobile data network is not functioning as it once did, try the procedures below.

How can I repair Galaxy M13’s Cellular network and Mobile Data network?

  1. Initially, remove and reinsert your SIM card.
  2. Activate the airplane mode for 30 seconds, and then deactivate it.
  3. Modify network settings from the Galaxy M13’s settings menu.
  4. Instruct the service provider to do the remaining tasks.

Following these instructions, your phone will function normally. If you have any more network-related concerns, please leave a comment below.

Galaxy M13 Problematic Charging Port/Slow Charging

Follow the procedures below if your phone is not properly charging or the charging pace is slower than usual.

How to repair Galaxy M13’s charging port?

  1. Use only the original charger and cord included in the packaging.
  2. Examine the charger and cord for any malfunctions
  3. Moreover, if the charger and cable are functional, check to see whether the port is loose. Using a thin item, clear the port if the answer is yes. Sometimes, dirt might accumulate in the Galaxy M13’s charging connector, creating charging difficulty.
  4. If your phone is still under warranty, present it to the service personnel. They will resolve the problem at no cost.

Galaxy M13 Problem with Black Display

Is the dark screen negatively impacting your user experience? Let’s solve it – how to cure the Galaxy M13 black screen issue?

  1. Start by restarting your phone.
  2. Second, if the issue occurs mostly while launching certain applications, delete the app and restart the phone.
  3. The frequent occurrence of the black screen may be a software issue; ensure that the app is up-to-date.
  4. Reset or format your device after the upgrade.

If the problem persists, you must present the gadget to the service personnel; the screen may be physically damaged.

Not Working Fingerprint Scan On Your Galaxy M13

Numerous customers have experienced fingerprint troubles on the phone; if you are also experiencing this issue, follow the instructions below to effectively resolve the fingerprint issue on the phone.

How to Fix Galaxy M13 Fingerprint Issue?

  1. Initially, check for any water damage.
  2. Ensure that there is no liquid residue on the primary sensor or on your finger if you’re having trouble unlocking your phone using the scanner.
  3. If you have damaged your scanner, your best option would be to take it to the closest service shop.
  4. Despite the absence of physical damage, your fingerprint scanner’s software version might create bugs.
  5. Now, restart your mobile device. This has addressed an issue for many folks.
  6. If not, go to settings and remove your finger before adding it again correctly.
  7. Have you still not resolved the issue? Check the Galaxy M13 8 for a software update and if one is available, download and install it.
  8. Finally, you must format or reset the Galaxy M13 before visiting the repair facility to ensure that everything is clean.


You’ll be able to identify and fix Samsung Galaxy M13 issues quickly. Don’t give up on the Samsung Galaxy M13 just yet! The Samsung M13 is still a great phone, and the issues we’ve addressed are common and easy to fix.

An issue with your Samsung Galaxy M13 may have been solved by reading this page. Make sure to leave a comment if you have any queries or questions about this tutorial, and I’ll do my best to answer them as quickly as possible.

Gohar Abbas
the authorGohar Abbas
Editor at Nextgenphone
Gohar Abbas is the youngest member in the team and writing for Nextgenphone for more than three years. He is an encyclopedia of smartphones. Without blinking an eyelid, he can tell you everything about any smartphone. You can find him watching Science Fiction movies and talk shows in his leisure time.
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