Snapchat Notifications Not Working: Top 6 Ways to Troubleshoot (2023)

Is that snapchat notification sound is faulty? let's find out

There’s no doubting the usefulness of Snapchat notifications in ensuring that you never miss a moment by notifying you of every new picture, message, and story. The ideal situation is that you constantly get Snapchat notifications.

Unfortunately, people have often claimed that they do not get notifications. And the problem appears to be significantly more prevalent among iPhone users than everyone else.

Misconfigured settings or faulty applications are the most common causes of this kind of problem. In any case, this article will cover the reasons why your Snapchat notifications may not be working as well as how to fix the problem. Let’s get started, then.

Snapchat Notifications Not Working
Image Credit: Nextgenphone

Why am I not getting Snapchat notifications?

There are many possible causes for this to occur. If we exclude problems, reviewing the app’s alerts and reinstalling it are effective solutions. Additionally, you may deactivate battery optimization for Snapchat to prevent the system from terminating the process and preventing you from receiving alerts.

How To Fix Snapchat Notifications Not Working

1.    Check Your Network Connection

Photo by Misha Feshchak on Unsplash

If you lose an internet connection for an extended period of time, you may not get alerts. It is possible that your Wi-Fi provider or ISP is experiencing difficulty. Verify that the Wi-Fi option is enabled on the router.

You may also attempt to resolve an inconsistent Wi-Fi connection on your own. Contact your network service provider to address the issue if that does not work.

It is possible for users of LTE and 5G services to encounter signal loss due to relocation, environmental changes, or inadequate range. Reconnect to cellular data to test its functionality.

2.    Make sure your phone’s notifications are enabled

Verify that Snapchat notifications are activated on your phone before you invest any effort researching the issue; it’s conceivable that they were never switched on or that you removed them at some point.

On iPhone:

  • Launch the Settings app and locate Snapchat in the list of installed applications.
  • Tap it, followed by Notifications.
  • Swipe to the right.

On Android:

  • Launch the Settings application, then tap Notifications.
  • On the Notifications screen, choose App settings and enable Snapchat by sliding the button to the right.
snapchat notification from app management
Image Credit: Nextgenphone

3.    Configure Snapchat notifications

Once you’ve confirmed that Snapchat’s notifications for your phone are enabled, your work is just halfway done since the Snapchat app has a multitude of customizable notification options. Launch Snapchat and touch the account icon in the upper-left corner. Tap the gear-shaped Settings icon in the upper-right corner, and then tap Notifications. Select the notifications you want to see.

4.    Sign out of Snapchat and Sign In Again

If you have enabled Snapchat notifications in both system settings and the app but are still not receiving Snapchat alerts, you may log out of Snapchat and then log back in.

Follow the instructions below on both Android and iPhone.

  • Launch Snapchat and tap to load the user icon on the app’s left side.
  • Click the “Settings” icon on the right side of the screen.
click on snapchat settings
Image Credit: Nextgenphone
  • Select “Log Out” by scrolling down a little and clicking the button. There will be a confirmation message asking if you want to log out. Tap Log Out again.
log out from snapchat
Image Credit: Nextgenphone
Reboot to save mood
Image Credit: Nextgenphone

Check whether this resolves the issue of Snapchat alerts not functioning.

5.    Grant the App All Required Permissions

Another potential explanation for why you are not getting Snapchat alerts is that the app lacks authorization. Following a straightforward procedure, you may provide the appropriate permissions.

  • To access Snapchat’s settings, use the gear icon inside the app.
click on snapchat settings
Image Credit: Nextgenphone
  • Scroll down to the Notifications tab.
click on snapchat Notification
Image Credit: Nextgenphone
  • Click the tab to allow all notifications you want to receive.
turn on snapchat all notifications
Image Credit: Nextgenphone

6.    Remove Cache from Snapchat

Android/iPhone Snapchat alerts may become inoperable due to incompatible or damaged user data files. If you are not receiving Snapchat alerts, you may attempt to clean Snapchat’s cache. And for that, the following actions may be followed:

  • Launch Snapchat on your mobile device.
  • Click the Profile symbol to access Settings.
  • Select the “Clear Cache” option by scrolling down a little.
  • To finish the instructions, press the “Continue (Android)” or “Clear (iOS)” option.
  • Reopen Snapchat to see whether the problem with Snapchat alerts has been fixed.
clear snapchat cache android
Image Credit: Nextgenphone


Occasionally, you cease getting Snapchat bar notifications, which limits your daily activity with the app. If your Snapchat notifications are still not working, we’ve outlined a variety of troubleshooting steps. Start with fundamentals such as emptying your device’s cache, deactivating Do Not Disturb, and verifying your internet connection.

If that doesn’t work, uninstall and reinstall the Snapchat app to resolve the problem of not getting notifications. Typically, these easy solutions will resolve your notification issue. If the problem persists, try contacting the Snapchat teams.

Gohar Abbas
the authorGohar Abbas
Editor at Nextgenphone
Gohar Abbas is the youngest member in the team and writing for Nextgenphone for more than three years. He is an encyclopedia of smartphones. Without blinking an eyelid, he can tell you everything about any smartphone. You can find him watching Science Fiction movies and talk shows in his leisure time.
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