WhatsApp is the most widely used messaging app, and even iPhone users prefer it to iMessage because it allows communication between devices regardless of the operating system. But if WhatsApp isn’t working on your iPhone, we’ve got some solutions for you.
As such, if WhatsApp or WhatsApp Business is not able to connect, receive new messages, send new text notifications, or fail to make voice and video calls, here are the steps to follow.
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1. Restart the iPhone
Rebooting the iPhone is a common first step in troubleshooting most smartphone issues, including those involving WhatsApp. Restarting the phone is a common fix for software issues. Pressing and holding the Power Button until the iPhone’s screen shows the power-switch icon is the best way to restart the iPhone.
Users can turn off their iPhones by swiping the power button to the right. Once the Apple logo appears on the screen, users must press down on the power button for about a minute.
2. Reinstall WhatsApp
Another option for users to try to fix an issue with WhatsApp on an iPhone is to delete and reinstall the app. Performing a clean install on a broken app can fix data corruption issues.
It is best to start with a short vibration from the iPhone, then lightly touch and hold the WhatsApp icon until you get a response. Users must briefly tap the X shown in the top left corner of the WhatsApp icon after they see the apps on the screen shake. Simply press the word “delete” at the bottom of the screen to remove the app.
Users don’t have to be concerned about their data being lost. The data associated with a user’s WhatsApp account will remain even after the app has been deleted from an iPhone. However, after reinstalling the app, users will be permitted to enter their WhatsApp ID and password.
3. Look for a WhatsApp Update
Updates to fix bugs or add new features are common among app developers. When attempting to use WhatsApp on an iPhone with an older version of the app, issues may arise.
To see whether a new version of WhatsApp is available, users may visit the App Store and check for the updates tab towards the bottom of the page. You’ll see a blue update button next to WhatsApp once you touch this tab if an update is currently available. Another option is to utilize the Update All button to update every app on your phone.
Sometimes WhatsApp stops working on the latest version, then you can read this guide to fix if your WhatsApp not working after the iOS 13 Update.
4. Disable WhatsApp
In some cases, WhatsApp is the problem. iPhone users should close and relaunch WhatsApp in order to fix the problem. Users must open the app switcher by double-clicking the iPhone’s Home Button in order to close the app.
Each open app will be displayed as a result of this action. Afterward, WhatsApp users must swipe upward to the top of the app’s screen. When the app switcher does not show WhatsApp, it indicates that the app has been closed.
5. Delete the Wi-Fi Network’s Saved Data
Users may make the iPhone forget its Wi-Fi network as an additional step in this guide’s Wi-Fi troubleshooting section. If you connect to a Wi-Fi network for the first time with your iPhone, it automatically stores all of the information you’ll need to go online.
In the iPhone’s Settings, go to the Wi-Fi section and tap “forget” on the connection. After then, a light touch on the information icon next to the questioned Wi-Fi network must be performed.
This may be done by selecting “Select a network” and selecting the correct one from the drop-down menu. Once the password has been entered, the iPhone will ask the user whether he or she wants to proceed.
6. Toggle the Wi-Fi Button
When using WhatsApp while connected to Wi-Fi, it’s possible that an issue with the iPhone’s Wi-Fi connection is a fault. Toggling the Wi-Fi connection, similar to resetting the iPhone, may solve minor internet connectivity difficulties.
Wi-Fi may be turned off by going into the settings app and selecting Wi-Fi. Then, users must press the toggle button next to the term Wi-Fi to turn on or off the connection. The button becomes grey when iPhone is disconnected from Wi-Fi. Then, hit the Wi-Fi toggle button, which becomes green after the Wi-Fi connection is reestablished.
7. Check WhatsApp’s Server Status
Server maintenance is necessary for popular applications like WhatsApp and others. When the server is being fixed or maintained, some applications may not function properly. Whether the server is offline for maintenance, users may check outage reports to see if they can access their data.
To sum up,
iPhone users must have been able to fix the issue with their WhatsApp by following these procedures, and they should now be able to communicate with their friends again. This article may be used to solve any additional issues with WhatsApp on the iPhone that users may run across.