Messenger Notifications Not Working: Here is How to Fix?

Are you unable to figure out why Messenger notifications are not working on your device? Here are a number of helpful solutions to fix Messenger notifications not working issues.

Facebook Messenger, with its own unique features like Vanish Mode and others, has become one of the most popular instant messaging applications after WhatsApp on mobile devices as well as desktop computers. If you’re one of Facebook’s billions of users, you presumably use the Messenger app to communicate with other users.

Messenger’s occasional inability to send notifications is a well-documented bug that has plagued Android for years. We can see the frustration on your face from all the missed conversations and scoops on your Android phone, and we’re here to help.

There might be an issue with your settings, your connection, or your phone’s force-closing Messenger. If you’ve been missing out on Facebook Messenger notifications, don’t worry as we’ve got several solutions that will get them back up and running so you never miss another notification again.

How to Fix Messenger Notifications Not Working
Image Credit: Nextgenphone

1:  Check Messenger Status

Since it is a web-based application, Facebook Messenger must rely on Facebook’s servers to send messages. If the app cannot connect to the servers, then it cannot update your account with any new information, which would explain why you are not getting notifications for new messages.

Verification is possible via the use of “DownDetector” and similar third-party services to check the availability of Facebook Messenger’s servers.

All you can do if the servers are down is wait. Disappointingly, you cannot fix problems on the server by yourself. When the servers are up, however, go to the next option.

2:  Restart Your Device

swipe up to restart
Image Credit: Nextgenphone

If you’re having trouble receiving Messenger notifications on your phone, restarting your iOS or Android device is a fast and simple workaround.

To restart your device, press and hold the power button until the Restart option displays. This might assist with your notification issues. And then, in a few days, you can be facing the same challenges again. If that’s the case, keep reading, and maybe we can suggest a solution that works for you.

3:  Check Messenger Settings

If you’ve already double-checked every single discussion, you should go back and double-check your Messenger notification settings.

If you aren’t getting any notifications from the app, it’s probably because you’ve turned off notifications in the settings. Here is what you have to do:

  • Launch Your Facebook Messenger App and Go to “Profile” (Upper Left Corner)
goto fb messenger and go into profile
Image Credit: Nextgenphone
  • Scroll Down and Choose “Preferences” and then “Notifications & Sound
go to preferences in messenger, sound and notification
Image Credit: Nextgenphone
  • Now Check Settings and Be Sure Notifications are Enabled
enable sound and notification
Image Credit: Nextgenphone

4:  Check Your Network Connection

Photo by Frederik Lipfert on Unsplash

Messenger notifications might not even function if the network is too slow or unreliable. Not being notified of new messages might be an indication of a problem with your network or cellular service. To be sure, do a test on Fast.com to determine your connection’s speed and quality.

If the results show that your network connection has been interrupted, try rebooting your modem or router to restore service. Wait 5 to 10 seconds after disconnecting your router’s power cord from the wall socket before reconnecting it.

It’s best to temporarily enable Airplane Mode and then turn it off if you’re using mobile data. After you’re finished, run the test again to see whether it still fails. If that isn’t the case, you should get in touch with your internet service provider so they can fix the problem.

5:  Check Your Device Settings

It’s possible that Facebook Messenger is prohibited from sending notifications on your device. As a result, you should verify your device’s settings to make sure the app has permission to deliver push notifications.

For Android Users

  • Go to Your Device’s Settings and tap on “Apps Management
go to settings and apps management _ messenger notification not wokring
Image Credit: Nextgenphone
  • Tap on “Apps settings
go to apps settings_messenger notification not working
Image Credit: Nextgenphone
  • Locate “Messenger App
locate messenger app _ messenger notification not working
Image Credit: Nextgenphone
  • Now Tap on App Info and Access the “Notifications” Page
tap on app info and go to notifications - messenger notifications not working
Image Credit: Nextgenphone
  • Lastly, Enable the “All Messenger Notifications” Option
enable all notification - messenger notifications not working
Image Credit: Nextgenphone

For iOS Users

  • Go to Your Device’s Settings
  • Now Scroll Down and Tap on Messenger
  • Go to “Notifications” and Set the Toggle Switch to “On”

6:  Turn off Do Not Disturb Mode (If Activated)

Putting your device into Do Not Disturb mode will prevent you from receiving any notifications from your applications or contacts. Messenger notifications will also be affected. Be sure that this option is not activated by accident on your phone.

For Android Users

  • Go to Settings
  • Search for and Choose “Do Not Disturb
  • On the Next Page, Find the “Do Not Disturb” Option and Set the Toggle Switch to “Off

For iOS Users

  • Go to Settings and Tap “Focus”
  • Tap on “Do Not Disturb”
  • Now Turn Off the “Do Not Disturb” Mode

7:  Clear Cached Data of Facebook Messenger

Are Facebook Messenger notifications not showing up on your mobile device? It might be due to faulty cached data in the app. This may be fixed by erasing all data and clearing the cache in the Facebook Messenger app. Here is how to do it:

  • Go to Your Device’s Settings
  • Tap on “Apps
  • Find “The messenger” App and Tap on It
go to messenger app
Image Credit: Nextgenphone
  • Now Open Storage
go to messenger cache and storage
Image Credit: Nextgenphone
  • Tap on Clear Cache and Then Clear Data
clear cache on messenger
Image Credit: Nextgenphone

8:  Update Facebook Messenger

Not using the most recent version of the app is another potential source of Messenger app notification problems on Facebook. It’s important to make sure you’re using the most up-to-date version of the messaging app from the app store.

For Android Users

  • Open Google Play Store and Tap on “Account Icon
  • Now Tap on “Manage Apps and Device
  • Tap on “Updates Available
  • Now Select Messenger App and Update it

For iOS Users

  • Go to App Store
  • Tap on Your “Profile Icon”
  • Scroll Down to See Pending Updates
  • Select Messenger App and Tap Update (Next to an App)

9:  Reinstall Messenger

If you’ve explored those options without success, you may always reinstall Facebook Messenger. It’s possible that some of its packages have been badly damaged beyond repair. In most cases, reinstalling the app will give you the most recent stable version.

  • Go to Settings and Tap on Apps Management
go to settings and apps management _ messenger notification not wokring
Image Credit: Nextgenphone
  • Scroll Down and Choose “Messenger App/ App Settings
go to apps settings_messenger notification not working
Image Credit: Nextgenphone
  • Tap on Uninstall
uninstall messenger app - messenger notifications not working
Image Credit: Nextgenphone
  • Go to Play Store and Search for Messenger App Tap to Install the Messenger App Again
install messenger app - messenger notification not working
Image Credit: Nextgenphone

Conclusion

We really hope that these hints will be of assistance in fixing the problem of Facebook Messenger notifications not working.

If you’ve already tried these solutions and are still experiencing problems receiving Facebook Messenger notifications, you may wish to contact Facebook for more help. They may have more insight to provide, or they might be able to assist you in identifying and fixing any underlying difficulties.

Gohar Abbas
the authorGohar Abbas
Editor at Nextgenphone
Gohar Abbas is the youngest member in the team and writing for Nextgenphone for more than three years. He is an encyclopedia of smartphones. Without blinking an eyelid, he can tell you everything about any smartphone. You can find him watching Science Fiction movies and talk shows in his leisure time.
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