Can’t make Outgoing Calls on Android: Top 8 Fixes

When neither making nor receiving calls on an Android smartphone, the problem might be caused by a variety of factors. Read on to find out which works best for you.

Whether you have an Android or an iPhone, the inability to make phone calls is extremely frustrating since this is the whole purpose of a phone. Regrettably, there are a lot of potential causes for your Android smartphone’s call problems.

This post will discuss troubleshooting and fixing this problem. Start at the top and work your way down, as we’ll start with the simplest fixes and go on to the more time-intensive options.

Fix can’t make outgoing calls on Android
Photo by Onur Binay on Unsplash

How to Fix Can’t make outgoing calls on Android

1.   Reset network connectivity

You may begin by resetting network connections on your Smartphone. You may briefly activate the Airplane mode and deactivate it after a few seconds. Here’s how to do it on your Android device.

  1. Slide down from the top of the home screen on your Android device.
  2. Enlarge the toggle button menu.
  3. Activate the Airplane mode for a few seconds, then deactivate it.
turn of airplane mode
Image Credit; Nextgenphone

You may attempt to make some calls. If it still does not work, continue on for other solutions.

2.   Check issues with your local carrier

If your local carrier is experiencing server-side difficulties, you cannot make or receive calls on your Android device. You may use a down detector to locate your local carrier.

Image Credit: Down Dector

When others are experiencing the same difficulty, you will see high outage graphs and user comments verifying the situation. You have no choice except to wait for your provider to resolve the issue.

3.   Reinstall the sim card

You may remove the SIM card from your Smartphone for one minute before reinserting it. With the SIM ejector tool included in your phone’s retail packaging, remove the SIM card. Reinsert the card correctly, allow your phone to reconnect to the network, and then attempt to make a call.

4.   Change the type of preferred network

In tough environments, such as slopes or tunnels, you may switch your phone’s preferred network type from 5G or LTE (4G) to 3G to ensure a stable network connection.

While 3G may not provide high internet speeds, it is more dependable than LTE in challenging environments for making or receiving calls.

  • Then, swipe up from the home screen of your Android device.
  • Open Settings (with a familiar gear icon).
  • Choose network & internet.
  • Tap your desired SIM card.
  • Pick ‘Preferred network type‘.
  • Touch the radio button next to 3G.
Change type of preferred network
Image Credit: Nextgenphone

Let your phone take some time to discover a network connection before initiating calls.

5.   Reactivate the SIM card

With your Android phone, you have likely been utilizing the Google RCS platform to send and receive texts. You may revive the SIM card on your Android phone to allow calls and texts through your local carrier.

  • Open your desired SIM card in Settings (refer to the steps above).
  • Disable the Use SIM switch and re-enable it after two minutes.
Reactivate the SIM card
Image Credit: Nextgenphone

6.   Enable allow 2G

While 2G is weaker (in terms of data connection), it may increase cellular access in distant areas. This is how to activate 2G on your Android device.

  • Access SIM information in Android Settings (check the steps above)
  • Scroll down and activate the Allow 2G switch.
Enable allow 2G
Image Credit: Nextgenphone

7.   Update the android security patch

An issue causing an Android phone to be unable to make calls but capable of sending text messages might be the result of an old OS build or security patch. At least on flagship phones, Android OEMs (original equipment manufacturers) typically provide monthly security updates to address serious vulnerabilities.

  • Open System in Android Settings (check the steps above).
  • Hit System Update to install any outstanding OS updates.
update software - voice to text not working android
Image Credit: Nextgenphone

8.  Clear phone app cache

You may have trouble making or receiving calls on your Android device if the Phone app’s cache is corrupted. Here’s how to erase the cache of the Android Phone app and try again.

  • Long-tap the Phone app icon to access the information menu.
  • Launch Storage & cache and choose Clean cache from the subsequent menu.


If none of the above solutions resolves the problem, you should reset your phone to factory settings. And if that too fails, the issue is undoubtedly hardware-related.

There might be a problem with the antenna or the SIM port. Who can say? Contact an approved smartphone repair service to have the hardware of your device inspected for damage.

How did you resolve the problem with your Android phone not making calls but texting? Share your results in the following comments.

Gohar Abbas
the authorGohar Abbas
Editor at Nextgenphone
Gohar Abbas is the youngest member in the team and writing for Nextgenphone for more than three years. He is an encyclopedia of smartphones. Without blinking an eyelid, he can tell you everything about any smartphone. You can find him watching Science Fiction movies and talk shows in his leisure time.
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