A SIM card is an integral part of every smartphone, allowing both communication and internet access. However, “SIM not provisioned” or “SIM not provisioned MM#2” errors may appear on mobile devices. You can’t make calls or do anything else because of this problem. Well, it’s quite a common error that most users see when they buy a new SIM card.
You get a “SIM not provisioned” message when trying to connect your phone to a network provider. However, there is also a potential for seeing this message if the SIM card has not been activated. Read this article if you find yourself in a similar circumstance and are in need of advice. In this article, you will learn many different ways to fix the “SIM not provisioned mm#2” problem on your mobile device.
What Causes SIM Not Provisioned MM#2 Error?
SIM Not Provisioned mm#2 Error may appear if the SIM card is not activated. To maintain communication between your phone’s antenna and the closest cell tower, your phone must continuously read the information contained in the SIM card.
In a nutshell, SIM cards’ tiny-programmed chips hold a set of instructions that enable your smartphone to connect to the SIM card and receive a signal from the cellular network. This algorithm does not begin processing data until the SIM card has been properly enabled. This error can also happen if the SIM card hasn’t been used for a long time or if the wrong PIN was entered when the service was turned on.
How to Fix SIM Not Provisioned mm#2 Error?
1 – Check if Your SIM Card is Activated
The fact that your phone is reporting that the SIM card is not provisioned is likely due to the fact that your SIM card has not yet been activated. Whenever you insert an existing SIM card into a new phone, or when you get a brand-new SIM card that has not yet been activated, you may see this. In order to get rid of the aforementioned issue, you need to call your carrier and ask them to activate your SIM card.
SIM card activation processes might differ across different service providers. SIM card activation often requires a call to the carrier from a different phone. To activate a card with some service providers, you must first log in to your account and then complete a set of steps.
2 – Clean Your SIM Card Slot
Your smartphone may not be able to connect with your SIM if the card is not placed correctly or if dust is detected on the SIM tray. Due to this, you may get a notification that your SIM card is not provisioned. SIM cards are often kept inside phones for the duration of their useful lives, however, this does not protect them from dust and debris. The carrier network could not notice the dust preventing your SIM from working. So, here’s what you do:
- Switch of Your Phone
- Use SIM Card Ejector Tool to Remove Your SIM Card
- Get Your SIM Card Out of the Tray
- Use Now a Microfiber Cloth to Clean the SIM and SIM Card Slot
- Put Your SIM Card Back on the Tray and then Tray in the Phone
- Turn On Your Phone and See if it Helps
3 – Enable and Disable Airplane Mode
Putting your phone into airplane mode for a short period of time might be really beneficial, despite how easy the suggestion may appear. In certain cases, this will cause a successful connection to the carrier network after the SIM card has been forced to rejoin.
The Android notifications menu is where you’ll find the toggle for Airplane Mode. To activate Airplane Mode or Flight Mode, just slide down from the top of the screen to see the Notifications panel.
Airplane mode should be disabled after around 10 seconds. If everything goes well, the error should be fixed.
4 – Restart Your Phone
Restarting your phone may often solve problems effectively. After installing a new SIM card, it is recommended by many service providers that you restart your smartphone. This will make the SIM card look for network options, which might fix the problem.
To force your phone to restart, press and hold the Power button until the menu appears. The next time your phone turns on, after it has rebooted, try calling someone to check whether the problem still exists.
5 – Get a New SIM Card
Swap out the old SIM card for a new one and see if it helps. It’s the greatest option if the problem keeps appearing. It’s easy to get a new SIM card—just go to the local shop and pick one up. The next step is to try inserting it into the same SIM card slot to check for any problem messages.
6 – Try Your SIM Card on Other Phones
New SIM cards that continue to provide the same error message require a switch to a different device. The SIM card may be removed from the phone and used in another. If you’ve been stressed out by the error notice, this may come as a welcome relief. It will also let you know whether the problem is with your smartphone or the SIM card.
7 – Install Carrier Settings Updates
You may find information like your IP address, Access Point Name, Proxy server, and more in your carrier’s settings. When service providers make adjustments or additions, such as the availability of WiFi calling or Voice over LTE (VoLTE), these carrier settings are often updated immediately. Additionally, the issue may occur if the device is unable to automatically update its carrier settings. The SIM Not Provisioned mm#2 problem may be resolved by updating the carrier settings.
Install Carrier Settings Update on Android
- Go to Settings
- Scroll Down and Find “About Phone”
- Now Look or Update Profile
Some Android devices may have different setting options like Settings > System > Advanced > System Update.
Install Carrier Settings Update on iPhone
- Go to Settings
- Find “General” and Tap on it
- Now Tap on “About”
Here you see an option to update carrier settings.
Still, SIM Card Not Provisioned mm#2 Error Persists?
When you see “SIM card not provisioned mm#2,” the problem probably lies with your SIM card and not your phone. If you have tried all of the above solutions and the problem persists, contact your network provider for further help.
Your service provider should be able to tell you what caused the mistake and how to solve it in the vast majority of cases. In order to contact your carrier, you have the option of doing so either online, over the phone, or by physically visiting a shop location.